What materials are your jewellery pieces made of?

Our jewellery pieces are crafted using high-quality materials such as sterling silver, 14k or 18k gold, gemstones, and pearls.

Do you offer international shipping?

Sorry. But for now, we are not delivering to any international city or country. We provide easy shipping to most Indian cities, covering mainly the Maharashtra side. Please refer to our shipping policy page for more details.

How do I care about my jewellery?

To ensure the longevity of your jewellery, we recommend storing it in a dry and safe place when not in use. Additionally, avoid exposure to chemicals, perfumes, and excessive moisture. Regular cleaning with a soft cloth can help maintain its shine.

Do you offer custom or personalized jewellery options?

Yes, we offer custom and personalized jewellery services. Please contact our customer service team for more information and assistance with your special request.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 10 days of delivery. Please see our return policy page for detailed instructions.

Are your products hypoallergenic?

While we strive to make our jewellery suitable for most skin types, some individuals may have sensitivities to certain metals. We recommend checking the product descriptions for specific information on materials used.

Do you offer repair services for damaged jewellery?

Yes, we provide repair services for damaged jewellery pieces. Please reach out to our customer service team for assistance and to learn more about our repair process.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Do you offer any additional services?

Yes. We provide additional services like jewellery polishing, repairing of your damaged gold jewelleries, and also offer you the facility to get your ornaments customized as per your requirement. Gold testing is also available at our store.

Do you mortgage customer’s gold?

No, We do not provide any kind of mortgage facilities at our store.